Website Terms of Use

These Website Terms of Use govern your access to and use of the website located at solairestudio.com.au, including its pages, content, consultation-booking features and any related online services operated by us.

This website is operated by:

A REHMAN & A REHMAN trading as Solaire Studio
ABN: 82 686 518 372
Business location: Victoria, Australia
Email: hello@solairestudio.com.au

In these Terms, "Solaire Studio", "Solaire", "we", "us" and "our" refer to A REHMAN & A REHMAN trading as Solaire Studio.

"You" and "your" refer to any person who visits, accesses or uses this website.

By accessing or using our website, you agree to these Terms. If you do not agree, you should stop using the website.

Our website provides general information about Solaire Studio and the digital and creative services we may offer, including:

• website design;
• website development;
• landing-page design and development;
• user-interface and user-experience design;
• website redesign;
• website maintenance;
• hosting and domain management;
• booking-system integrations;
• payment-system integrations;
• search-engine optimisation;
• copywriting;
• branding and logo design;
• photography and video-related services;
• analytics services; and
• other related digital services.

Information displayed on the website is general in nature and does not constitute a binding offer to provide any particular service.

The availability, price, timing and scope of any service will be determined separately through a quotation, proposal, statement of work or service agreement.

Using our website, contacting us or booking a consultation does not automatically:

• create a client, contractor, agency, fiduciary or other professional relationship;
• require Solaire to accept your project;
• reserve a particular project commencement date;
• guarantee that we are available;
• guarantee a particular price;
• create an exclusive relationship; or
• require either party to proceed with a project.

A client relationship will only begin when Solaire and the relevant client enter into a separate agreement or otherwise clearly agree in writing to proceed with paid services.

If there is an inconsistency between these Website Terms and a separately executed service agreement, the service agreement will apply to the extent of that inconsistency.

Our website may allow you to request or book a consultation with Solaire.

When booking a consultation, you may be asked to provide information such as:

• your name;
• your email address;
• your telephone number;
• your business name;
• a brief overview of your business; and
• general information about your proposed project.

You must ensure that the information you provide is accurate and not misleading.

A consultation is intended to allow the parties to discuss a potential project. It does not guarantee that:

• Solaire will accept the project;
• the project is technically or commercially feasible;
• the project can be completed within a particular timeframe;
• a particular price will apply; or
• any specific business result will be achieved.

We may cancel or reschedule a consultation where reasonably necessary. Where possible, we will provide reasonable notice.

You must not submit through our website or consultation-booking system:

• payment-card information;
• passwords or account credentials;
• government identification documents;
• medical or patient information;
• appointment reasons or clinical information;
• confidential information belonging to another person;
• unlawful, defamatory or misleading material;
• malicious code or harmful files; or
• personal information you are not authorised to provide.

If sensitive or confidential information is required for a project, Solaire may arrange a more appropriate method for providing it.

Our services are primarily intended for businesses and persons acting in a professional or commercial capacity.

A person under 18 may browse the website or request an initial consultation. However, Solaire may require the involvement and consent of a parent or legal guardian before proceeding further.

A person under 18 must not provide sensitive, confidential, financial or health information through the website.

The content of this website may include:

• text;
• graphics;
• logos;
• designs;
• photographs;
• videos;
• animations;
• website demonstrations;
• case studies;
• project descriptions;
• testimonials;
• downloadable materials;
• layouts;
• icons;
• code;
• user-interface elements; and
• other material.

Website content is provided for general information and promotional purposes.

While we take reasonable care when preparing website content, we do not guarantee that all content will always be:

• complete;
• accurate;
• current;
• free from errors;
• suitable for your particular circumstances; or
• continuously available.

You should make your own enquiries before relying on information published on the website.

Our website may display websites, branding, designs, screenshots, case studies and other work completed for clients.

Portfolio material is intended to demonstrate the general nature and quality of our work. It does not guarantee that another client will receive:

• an identical design;
• the same functionality;
• the same price;
• the same development timeframe;
• the same level of website traffic;
• the same search-engine results; or
• the same commercial results.

A portfolio website may have been changed by the client or another developer after Solaire completed its work.

Unless expressly stated otherwise, testimonials represent the views or experiences of the person who provided them and do not guarantee that another person will achieve the same result.

Solaire does not guarantee that using our website, attending a consultation or engaging our services will result in:

• increased customers;
• increased enquiries;
• increased appointments;
• increased revenue or profit;
• improved conversion rates;
• a particular search-engine ranking;
• a particular level of website traffic;
• uninterrupted website availability;
• acceptance by a third-party platform; or
• any other particular commercial outcome.

Any examples, projections, estimates or previous results displayed on the website are illustrative only.

Unless expressly stated otherwise, information on our website does not constitute:

• legal advice;
• privacy or regulatory advice;
• accounting or taxation advice;
• financial advice;
• medical advice;
• cybersecurity certification;
• accessibility certification; or
• other regulated professional advice.

You should obtain appropriate independent professional advice for your particular circumstances.

Unless otherwise stated, all intellectual-property rights in this website and its content are owned by or licensed to Solaire.

These rights include rights in:

• the Solaire Studio name and branding;
• website layouts and designs;
• written content;
• graphics and illustrations;
• photographs and videos;
• animations;
• portfolio presentations;
• templates;
• software and code;
• design systems;
• downloadable materials; and
• the arrangement and presentation of website content.

You may access and view the website for personal or internal business-evaluation purposes.

You must not, without our prior written permission:

• reproduce substantial parts of the website;
• republish website content;
• copy or imitate our website design;
• commercially exploit our content;
• modify or create derivative works from our content;
• sell, license or distribute our content;
• remove copyright, trade mark or ownership notices;
• use our content to create a competing website, template or service;
• frame or mirror the website on another website;
• use automated tools to extract substantial website content; or
• represent our work as your own.

Nothing in these Terms transfers ownership of our intellectual property to you.

Our website may display names, logos, trade marks, photographs or other material belonging to clients or third parties.

Those materials remain the property of their respective owners.

Their appearance on our website does not grant you permission to use them.

You must use our website lawfully and responsibly.

You must not:

• use the website for an unlawful, fraudulent or malicious purpose;
• interfere with the operation or security of the website;
• attempt to gain unauthorised access to our systems;
• introduce viruses, malware or other harmful code;
• overload, flood or disrupt the website;
• probe or test the website for vulnerabilities without written permission;
• impersonate another person or organisation;
• provide false or misleading information;
• scrape or harvest personal information;
• send spam through the website;
• use automated systems to access the website in an unreasonable manner;
• circumvent website security measures;
• infringe another person's intellectual-property, privacy or confidentiality rights;
• use website content to mislead or deceive another person; or
• assist another person to engage in prohibited conduct.

We take reasonable measures to protect our website and systems. However, no website or internet transmission is completely secure.

You are responsible for:

• maintaining the security of your own devices;
• using current security software;
• protecting your passwords;
• confirming that communications appearing to come from Solaire are genuine; and
• notifying us if you identify suspicious activity involving our website.

You must not rely on the website as the sole storage location for important information.

Our website may contain links to or embedded content from third parties, including:

• consultation-booking services;
• social-media platforms;
• video platforms;
• website-hosting providers;
• analytics providers;
• Google services;
• HotDoc or other booking platforms used by clients; and
• other external websites and platforms.

Third-party websites and services are operated independently from Solaire.

We do not control and are not responsible for:

• their content;
• their availability;
• their security;
• their accuracy;
• their terms and conditions;
• their privacy practices;
• their fees;
• their changes to functionality; or
• loss caused by their acts or omissions.

A link or integration does not necessarily constitute an endorsement of the third party.

You should review the applicable third-party terms and privacy policies before using an external service.

Some client projects displayed on our website may involve healthcare clinics or contain links to external booking systems such as HotDoc.

Solaire does not provide medical services and does not operate the clinic's patient-booking service.

Where you access a clinic or booking provider through a link displayed in our portfolio:

• the clinic is responsible for its medical services;
• the booking provider is responsible for its booking platform;
• Solaire does not receive or control the patient's booking information; and
• the relevant clinic's and provider's terms and privacy policies apply.

You must not send patient or health information to Solaire.

Our collection, use, storage and disclosure of personal information are addressed in our separate Privacy Policy.

By submitting information through a consultation booking or communicating with us, you acknowledge that your information may be handled in accordance with that Privacy Policy.

The Privacy Policy should be read together with these Terms.

Our website may use cookies, tags, pixels and similar technologies for purposes including:

• essential website operation;
• security;
• remembering user preferences;
• website analytics;
• performance monitoring;
• understanding how visitors use the website;
• measuring professional-network referrals; and
• improving our website and services.

Where required, non-essential technologies will be managed through appropriate consent controls.

You can also manage cookies through your browser settings. Restricting cookies may affect website functionality.

Further information is available in our Privacy Policy and any cookie notice displayed on the website.

We aim to keep our website available, but we do not guarantee continuous or uninterrupted access.

The website may be unavailable because of:

• maintenance;
• technical faults;
• hosting-provider issues;
• telecommunications failures;
• software updates;
• cybersecurity incidents;
• third-party outages;
• events outside our reasonable control; or
• changes to our business operations.

We may modify, suspend, restrict or discontinue any part of the website where reasonably necessary.

We take reasonable care in operating our website, but we do not guarantee that the website, its servers or downloadable material will always be free from viruses or other harmful components. You are responsible for implementing appropriate security and virus-protection measures on your device.

Nothing in these Terms excludes, restricts or modifies any guarantee, right, remedy or liability that cannot lawfully be excluded, restricted or modified, including any applicable rights under the Australian Consumer Law.

Where a particular guarantee, right or remedy cannot lawfully be excluded, these Terms operate subject to that guarantee, right or remedy.

To the maximum extent permitted by law:

• the website is provided on an "as available" basis;
• we do not guarantee that website content will be complete, current or error-free;
• we do not guarantee that the website will meet your individual requirements;
• we do not guarantee that defects will always be corrected immediately;
• we do not guarantee the availability or performance of third-party services; and
• we exclude warranties or representations not expressly stated in these Terms.

These disclaimers do not apply to any right or guarantee that cannot lawfully be excluded.

To the maximum extent permitted by law, Solaire is not liable for loss arising from or connected with:

• your reliance on general website information;
• temporary website unavailability;
• a third-party website or service;
• an external link or embedded service;
• malicious software introduced by another person;
• unauthorised access occurring despite reasonable safeguards;
• information submitted by you incorrectly;
• your failure to obtain independent professional advice;
• use of the website for an unlawful or unauthorised purpose; or
• circumstances outside our reasonable control.

To the maximum extent permitted by law, Solaire is not liable for indirect, incidental, special or consequential loss, including loss of:

• revenue;
• profit;
• opportunity;
• anticipated savings;
• goodwill;
• business;
• data; or
• reputation.

This limitation applies whether a claim arises in contract, negligence, statute, equity or otherwise.

Nothing in this clause excludes liability where excluding or limiting that liability would be unlawful.

You indemnify Solaire and its partners against third-party claims, losses, liabilities and reasonable external costs to the extent caused by:

• your unlawful use of the website;
• your infringement of another person's rights;
• information or material unlawfully submitted by you;
• your misuse of our intellectual property;
• your interference with the website or its security; or
• your material breach of these Terms.

This indemnity is reduced to the extent that a claim was caused or contributed to by Solaire's breach, negligence or unlawful conduct.

We may restrict or block access to the website where we reasonably believe that a person:

• has breached these Terms;
• is interfering with the website;
• presents a security risk;
• is using the website unlawfully;
• is attempting to access restricted systems; or
• may expose Solaire or another person to harm.

Where appropriate, we may also report suspected unlawful activity to relevant service providers or authorities.

We may change:

• the website's design;
• website content;
• service descriptions;
• portfolio material;
• consultation-booking arrangements;
• links and integrations; and
• other website features

at any time.

Service descriptions may be updated without notice and do not affect the terms of an existing signed client agreement.

We may update these Terms to reflect changes in:

• our website;
• our services;
• our technology;
• our business operations;
• legal requirements; or
• security practices.

The current version will be published on the website with an updated "Last updated" date.

Changes apply from the stated effective date and do not retrospectively alter a separately executed client agreement unless the parties agree or the change is required by law.

Your continued use of the website after updated Terms take effect constitutes acceptance of the updated Terms to the extent permitted by law.

If any provision of these Terms is invalid, unlawful or unenforceable, it will be read down to the minimum extent necessary.

If it cannot be read down, it will be severed without affecting the remaining provisions.

If Solaire does not immediately enforce a right under these Terms, that does not constitute a waiver of the right.

A waiver is only effective if given in writing.

These Terms are governed by the laws of Victoria, Australia.

Subject to any rights that cannot lawfully be restricted, you submit to the jurisdiction of the courts and tribunals of Victoria and courts entitled to hear appeals from them.

Questions, concerns or notices relating to these Terms may be sent to:

A REHMAN & A REHMAN trading as Solaire Studio
ABN: 82 686 518 372
Business location: Victoria, Australia
Email: hello@solairestudio.com.au
Website: solairestudio.com.au